Privacy Policy

Privacy Policy

Introduction

Welcome to https://fat-ball-bird-feeder.feedersandmore.co.uk (referred to as “the Company,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://fat-ball-bird-feeder.feedersandmore.co.uk.
  2. Any mobile applications or software we offer.
  3. Services and products accessed through our platform.
  4. Interactions on social media platforms linked to our official accounts.

Please note that this policy does not extend to third-party websites, applications, or services you access through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this policy.
  3. Subscribing to or receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information, including but not limited to:

  1. Account Information: Details associated with your user account, such as username, email address, and password hashes.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing purchases.
  3. Financial Information: Bank account details and financial records required for transactions or promotions.
  4. Purchase Information: Products purchased, order history, and associated shipping addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: GPS coordinates and location services data to provide personalized content and services.
  7. Feedback: Reviews, comments, and responses you submit through our platforms.
  8. Social Media Information: User profiles, preferences, and interactions when you log in or share content using social media accounts.
  9. Product Information: Details about products you view, search for, or purchase, including product specifications and preferences.

We obtain this data through various methods, including direct user input, automated technologies (like cookies and device identifiers), and third-party service providers who assist in data collection and processing.

Cookies

We use cookies to enhance your experience on our websites and for analytical purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our websites, enabling features like login, shopping cart management, and session maintenance.
  2. Preference Cookies: Used to remember user preferences, such as language, display settings, and ad choices.
  3. Analytics Cookies: Track website usage and performance, helping us understand how users interact with our sites for improvement purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the original purpose of collection. Once the retention period expires or these purposes are fulfilled, we securely delete or anonymize the data. This process ensures that your information is not retained beyond necessary limits.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage secure third-party service providers to process payments, host our websites, and perform other essential functions, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us at the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access, Rectification, and Erasure: The right to request access to, correct, or delete your personal information.
  2. Restriction and Portability: Limiting the use of your data or receiving it in a portable format for transfer to another controller.
  3. Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory actions based on certain grounds.
  4. Data Protection Appeals/Complaints: The right to file complaints with supervisory authorities and seek remedies if you believe your privacy rights have been infringed upon.

To exercise these rights, please reach out to our Data Privacy Team via the contact details provided in this policy.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us:

We value your trust in our commitment to protecting your personal information.